Help Build a Better Sarajevo
View ongoing city projects, report issues in your neighborhood, and track how quickly problems are resolved. Together, we're making Sarajevo cleaner, safer, and more efficient.
Issues Reported
In Progress
Issues Resolved
New Resolution
Pothole Fixed on Ferhadija
How TaskCivic Works
Three simple steps to make a difference in your community
View Live Map
Browse the interactive map of Sarajevo to see all reported issues and ongoing city projects in real-time. Filter by category, status, and location.
Report Issues
Spotted a pothole, broken streetlight, or graffiti? Report it instantly with photos and location. Your reports help city services respond faster.
Track Progress
Monitor how quickly issues are being resolved. See detailed statistics, response times, and completion rates for different neighborhoods.
Live Issue Map
See what's happening across Sarajevo in real-time
Reports
Awaiting review
Accepted by the city
In progress
Resolved
Spotted something on the map that needs fixing?
Report by Category
Choose the type of issue you want to report
Roads & Streets
Potholes, cracks, damaged roads
Street Lighting
Broken lights, dark areas
Waste Management
Overflowing bins, illegal dumping
Graffiti & Vandalism
Unwanted graffiti, damaged property
Parks & Green Spaces
Damaged benches, overgrown areas
Water & Drainage
Leaks, flooding, blocked drains
Traffic Signs
Missing or damaged signs
Other Issues
Report other city problems
What an account adds
Reporting never needs one - anyone can file an issue in under a minute. An account is what turns a one-off report into one you can come back to.
Your reports are kept
A report filed while you're signed in is stored under your account instead of anonymously, so there is a record of what you reported and when - not a message you sent into the dark.
Follow yours through the queue
Coming soonEvery report travels the four stages below, and the live map already shows the city's whole queue. The ones under your account are the ones you'll be able to follow individually.
One secure sign-in
Your password and two-factor are held by the identity provider the city runs, never by this site. The same account signs you in everywhere TaskCivic runs.
Where a report goes after you file it
Awaiting review
Filed, and waiting for the city to look at it.
Accepted by the city
Triaged, and handed to the department that owns it.
In progress
A crew is on it.
Resolved
Done, and counted in the statistics above.
Ready to Make Sarajevo Better?
Join thousands of citizens already contributing to a cleaner, safer, and more efficient Sarajevo